Privacy Policy

The data controller responsible for the processing of your personal data is:

Desarrollo Bahia Papagayo BP S.A. 11th Avenue, 13th and 15th Street San José Costa Rica Email: sales@bahiapapagayo.com

Desarrollo Bahia Papagayo BP S.A. is the developer and seller of Bahía Papagayo.

Until authorized sales agents are appointed, all enquiries are handled directly by Desarrollo Bahia Papagayo BP S.A. through the email address above.

We process your personal data on the following legal bases:

You may withdraw consent at any time.

• Consent, including explicit consent for SMS communications when you provide your phone number and opt in through our forms.
• Legitimate interest, for business operations and marketing, including responding to enquiries, promoting our developments, improving our services, and maintaining the security of our digital platforms.
• Contractual necessity, when responding to property enquiries.
• Legal obligation, when required by law.

Your personal information is used for:

We do not sell personal data.

• Responding to enquiries
• Providing property information
• Sending requested communications
• Marketing and advertising campaigns
• Website performance analysis
• Security and fraud prevention
• Legal and regulatory compliance

We may share your information with:

All third parties are contractually required to process data securely and lawfully.

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. All categories above exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

• Real estate sales partners and brokers
• CRM and marketing platforms
• Email service providers
• Website hosting providers
• Analytics and advertising partners
• Legal and professional advisors

Your personal data may be transferred and stored outside your country of residence, including in:

Where required, appropriate safeguards are in place, including standard contractual clauses and equivalent protections.

• Canada
• United States

We use cookies and similar technologies for:

We operate a consent-based cookie system. Non-essential cookies are only placed after opt-in consent.

For full details, please refer to our Cookie Policy.

• Website functionality
• Analytics and performance
• Marketing and advertising

Our website may contain embedded content from third-party providers, including:

These services may collect data independently. Their processing is governed by their own privacy policies.

• YouTube
• Vimeo
• Google services
• Social media platforms

We retain personal data only for as long as necessary.

Typical retention periods:

Retention periods are reviewed regularly.

• Enquiry data: up to 7 years, unless a shorter period is appropriate or required by law
• Marketing data: until consent is withdrawn
• Analytics data: up to 26 months
• Legal and compliance records: as required by law

We implement appropriate technical and organizational measures, including:

While no system is completely secure, we take all reasonable steps to protect your data.

• Secure hosting environments
• SSL encryption
• Access controls
• Role-based permissions
• Data minimization practices

Depending on your jurisdiction, you may have the right to:

To exercise your rights, contact: sales@bahiapapagayo.com

• Access your personal data
• Correct inaccurate data
• Request deletion
• Restrict processing
• Object to processing
• Withdraw consent
• Data portability
• Opt out of marketing
• Opt out of sale or sharing under CPRA

If you believe your rights have been violated, you may lodge a complaint with your local supervisory authority.

EU users may contact their national data protection authority. UK users may contact the Information Commissioner’s Office. California residents may contact the California Privacy Protection Agency.

This website is not intended for individuals under the age of 16. We do not knowingly collect personal data from children.

We may update this Privacy Policy from time to time. Any changes will be published on this page with an updated revision date.

This Privacy Policy is governed by the laws of Costa Rica, without prejudice to the application of the laws of other jurisdictions where required, and without prejudice to mandatory consumer protections in your jurisdiction.

For privacy enquiries, contact:

Desarrollo Bahia Papagayo BP S.A. 11th Avenue, 13th and 15th Street San José Costa Rica Email: sales@bahiapapagayo.com Website: https://bahiapapagayo.com